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1800RESPECT will continue to operate during the COVID-19 health emergency


20 MAR 2020

It’s critical during periods of social distancing that those impacted by domestic and family violence know that support is available.

1800RESPECT will continue to operate during the COVID-19 (coronavirus) health emergency, and is available 24 hours a day, 7 days a week.

For those in an unsafe environment, the pressures – financial, health and emotional and wellbeing - that have and will continue to come as a result of COVID-19, could increase the risk of violence and abuse.

We want to make very clear that there is never an excuse for violence under any circumstance.

It’s critical that those impacted by sexual, domestic and family violence know that support is available.

If a person does not feel safe to call 1800RESPECT over the phone, they can speak with our counsellors via webchat.

Our counsellors are very experienced in how to sensitively handle contacts from those who are in the same house as the person using violence. The caller’s safety is our main priority.

People can also download trusted safety apps that are designed by experts from the iOS App and Google Play stores. A list is available on the 1800RESPECT website.

Some examples include Daisy and Sunny. Daisy app provides support to those experiencing violence or abuse and can connect them to services in their local area. Sunny app provides support for women with disability who have experienced violence and abuse.

The 1800RESPECT website also contains information about the types of violence, how to support people impacted by violence and abuse, and an accessible directory of local support services.

In an emergency or if someone is in immediate danger, please call 000.

If you or someone you know is impacted by sexual, domestic or family violence, call 1800RESPECT on 1800 737 732 or visit www.1800RESPECT.org.au.

Updated 27 March 2020.

Media enquiries:

Jacinta Smith, External Affairs Advisor

jacinta.smith@medibank.com

+61430 7555 37